An AI receptionist for small gyms
The short version: whoever is at your front desk is also coaching the 6 a.m. group, wiping down benches, and spotting a heavy set, so the phone rings out. Skye answers it. Every call and text to your gym line gets a real reply, intro and personal-training sessions get booked into Skye’s schedule, reminders go out, and the questions that need you land on your dashboard.
Why does a gym miss so many calls?
A gym’s busiest phone hours are its busiest floor hours: early morning, lunch, and right after work. That’s when people call to ask about rates, a trial week, or what time the last class starts, and it’s exactly when nobody can step away from a client. Skye picks up while you coach and answers from the rates, hours, and policies you give it.
Can it book intro sessions and personal training?
Yes. Someone who texts “can I come try it out?” gets a real answer and a booked intro session or consult, with a reminder before it. Clients can book, move, or cancel personal-training sessions by text, inside the notice rules you set. Every booking lands on your dashboard with the client’s name and number.
Does it run group classes and memberships too?
No, and it isn’t trying to. Skye books one-on-one sessions, not spots in a capacity-limited group class, and it doesn’t bill memberships or sell class packs. Keep your gym software for check-ins, class rosters, and recurring billing. Skye answers the line, books the sessions around it, and passes membership questions to you.
What would front-desk coverage cost instead?
The median U.S. receptionist earns $37,230 a year, about $17.90 an hour, before payroll tax and benefits (Bureau of Labor Statistics, 2024). Staffing just the weekday morning and evening rush, roughly 40 hours a week, works out to about $3,100 a month in base wages at that rate. Skye is $89 a month, flat, and answers at 5 a.m. and 10 p.m. alike.
Will reminders cut no-shows on training sessions?
An empty training slot is an hour you can’t resell at the last minute. Across North America, roughly 27% of booked appointments end in a no-show, according to peer-reviewed research (NIH). Skye texts a reminder before each session it books, and a client can reply to move it instead of just not showing up.
What does Skye hand back to me?
Anything that needs a person. Injury and training questions, membership cancellations, billing disputes, and refund requests go to your dashboard as a flag with the member’s name and number, so you can follow up. It flags you instead of guessing, and it never marks a Venmo, Zelle, or cash payment paid until you’ve confirmed it.
Keep your own payments — no forced switch, no cut
Skye works on top of how you already get paid. Venmo, Zelle, and cash are tracked and never marked paid until you verify. There’s no new card processor to adopt and no percentage taken out of every transaction.
FAQ
Do I have to switch gym software?
No. Keep it for memberships, check-ins, class booking, and billing. Skye answers your gym’s calls and texts, books one-on-one sessions in its own schedule, and flags you for the rest.
How long does setup take?
Calls can be answered right after setup. Skye gives your gym a new dedicated number that members and prospects call and text; there’s no call forwarding or porting from your current line. Texting turns on once a card is on file and the phone carriers approve the number, usually 1–2 weeks.
Can each of my trainers have their own schedule?
Each Skye account runs one booking schedule, so it fits an owner-operated gym or a single trainer’s book best. Running several trainers? Contact us and we’ll set it up with you, or keep per-trainer calendars in your gym software.
What does it cost?
$89/month flat, with no per-booking fees or usage tiers. Try it free for 30 days, no card to start, then you’re covered by a 60-day money-back guarantee.
Wage figure: U.S. Bureau of Labor Statistics (2024); the monthly coverage cost is our arithmetic from that hourly median. No-show benchmark: peer-reviewed appointment studies via the NIH, a proxy for appointment-based businesses rather than a gym-specific figure. Skye pricing and features as of October 2026.