An AI receptionist for med spas and estheticians
The short version: you’re with a client mid-treatment and the front desk phone is ringing — again. Skye answers it. It picks up every call and text, books appointments into the schedule you already run, sends reminders, and flags anything it can’t handle straight to you.
What does an AI receptionist do for a med spa?
It answers your spa’s phone and texts the moment they come in — mid-treatment, after close, whenever the front desk can’t. It books appointments into your existing schedule, answers questions about services and pricing from your own information, sends reminders, and hands anything it isn’t sure about to you. One front desk, no extra hire.
How much does a front-desk receptionist cost for a med spa?
The median U.S. receptionist earns $37,230 a year — about $17.90 an hour — before payroll tax, benefits, or overtime (Bureau of Labor Statistics, 2024). That’s roughly $3,100 a month in base wages alone, and the real number runs higher once you add everything else. Skye is $129 a month, flat, and answers around the clock.
Can it book appointments by text?
Yes. A client can text your spa line to book a facial, ask about a treatment, or reschedule, and Skye handles it in a normal back-and-forth — then writes it into your calendar. No app to download, no portal login. Most people would rather text than call, and now someone’s always there to answer.
Will it actually cut no-shows?
An empty slot in a full treatment schedule is money you can’t get back. Peer-reviewed studies of appointment-based businesses put average no-show rates around 27% in North America (NIH). Skye texts every client a reminder before their appointment and makes rescheduling a one-text reply — so fewer quietly slip.
Do I have to leave my current booking or POS system?
No. Skye isn’t a new booking or point-of-sale platform to migrate to. It sits on top of what you already run: it answers your line, books into your schedule, and leaves your current tools alone. If your system already does something well, keep it. Skye covers the calls and texts you can’t get to.
What happens when a client asks something Skye can’t handle?
It flags you instead of guessing. If someone asks for medical or treatment advice, a refund, or anything outside what it knows, Skye takes a message and sends it to your dashboard — with the client’s name and number — so you can follow up. And it never marks a Venmo, Zelle, or cash payment paid until you’ve confirmed it yourself.
Keep your own payments — no forced switch, no cut
Skye works on top of how you already get paid. Venmo, Zelle, and cash are tracked and never marked paid until you verify. There’s no new card processor to adopt and no 2.6%+ taken out of every transaction.
FAQ
How long does it take to set up?
Most spas are live the same day. You point your front desk line at Skye (or use the number it gives you), add your services, pricing, and a few policies, and it starts answering. Nothing to install, no long onboarding.
Does it answer after hours and on weekends?
Yes — Skye answers every call and text around the clock, including nights, weekends, and while you’re mid-treatment. The bookings and messages are waiting on your dashboard whenever you next look.
Is it really $129 a month?
Yes — $129/mo flat, with no per-booking fees or usage tiers. It comes with a 30-day free trial (no card) and a 60-day money-back guarantee after that, so you get 90 days risk-free to see if it earns its keep.
Can clients tell they’re talking to software?
Skye is warm and to the point, built to sound like a competent front desk rather than a phone menu. It books, answers, and takes messages — and when something needs a person, it says so and routes it to you.
Cost figure: U.S. Bureau of Labor Statistics (2024). No-show benchmark: peer-reviewed appointment studies via the NIH — a rigorous proxy for appointment-based businesses, not a vertical-specific figure. Skye pricing current as of July 2026.